01
CONTENT CREATION
All clients receive a custom content strategy for their business.
The first part of our content creation process is to perform an in- depth research analysis of your industry. This gives us the opportunity to fully understand your business’s marketplace.
After researching the client’s industry, our team will begin to create content for your business.
The content or “posts” will all contain a line or twoof text followed by either an article, high quality picture or video. All of our content is professional and relevant. We highly encourage our clients to provide any content such as articles, pictures or videos to their account manager through the dashboard, however, it is NOT required to provide content
02
ANALYTIC REPORT
Clients receive an analytic report on the 1st of each month. Corporate clients will receive twice onthe 1st and 15th of every month. The analytic report is an in-depth analysis of the workthat has been performed over the specific time period. Everything from growth & engagement to negative
feedback & spam is measured. The team will then use the analytic report to refine the strategy for the next month
03
COMPETITOR ANALYTIC REPORT
All clients are provided a social media competitor analysis report within the first 2 weeks of their plan Provide 5-8 competitors that have a similar social media presence to your business.
The competitor analysis report will show where your business stands against your competitors on social media.
The goal of this report is to capturethe positive and negative aspects of your competitor’s social media strategy and use this information when forming your custom strategy.
04
COMMUNITY ENGAGEMENT
We grow our clients social media pages completely organically. Community outreach is the process of us going through communities, groups & other webpages related to your business’ industry and engaging with other individuals in that specific group. The goal of community outreach is to engage these highly targeted potential customers in these specific groups & get them back to clients’s pages
05
INTERACTION MANAGEMENT
Interaction management is the process of responding to fans questions or comments on all social channels, monitoring spam heavily and engaging on-page with fans and followers.
This includes asking fans & followers questions and making comments. This is extremely beneficial for businesses that havet low page engagement and would like to increase the on-page engagement. The Starter and Professional plan also receive interaction management, however, the interaction is not daily and full time.
06
PAID ADVERTISING MANAGEMENT
We build and manage your ads. We strive to have a low cost per like/follow/lead to get the most ROI out of your advertising budget. We provide weekly ad reports to all clients with an advertising budget.
07
SPAM MONITORING
No matter what, spam is unavoidable on the internet and that includes social media. Our responsibility is to keep your social media accounts clean and professional, which is why we monitor your social media for both posts & negative individuals. We make sure competitors in the same industry do not use your page as advertising space
08
SOCIAL CHANNEL DESIGN
We will update the images on your social channels to look well branded and professional. It is very important to have all social channels look clean and professional with the same texture, color and pattern. The cost for full social channel design is RM 400.00
09
GOOGLE KEYWORDS
OPTIMISATION
Having google+ business page is absolutely essential for businesses that have a website. For businesses that are working on Search Engine Optimization to improve the search results of their website, Google+ is a great place to optimize keywords and help improve website ranking. Our account managers will discuss with you the specific keywords related to your business that would help the search engines index your Google+ page. Once the keywords have been approved,the account manager will create content including these specific keywords in the Google+ posts.